Hassle-Free Policy
Returns & Exchange Policy
7-Day Nationwide Exchange Window Across Pakistan
1. 7-Day Exchange Window
WearOMNIA offers a 7-day hassle-free exchange window for size alterations or garment exchanges from the date of package delivery.
2. Eligibility Criteria
- The suit/garment must be unworn, unwashed, and unstitched (if purchased as unstitched lawn).
- All original brand tags, neck cards, and packaging must remain intact.
- Stitched garments with custom modifications requested by customer are non-exchangeable unless defective upon arrival.
3. Exchange Procedure
To initiate an exchange, message our WhatsApp Support at 03180633323 with your Order Number (#OMNIA-XXXXX) and clear photos of the item. Our team will arrange reverse pickup or provide courier return details.